Ted Meissner Resume




Summary

I/T professional with over fifteen years development and consulting experience, with history of timely, cost-effective, repeatable project successes. Usability and design expert. Business needs analysis and architecture proficient. Process mapping, improvement, management, and automation expertise. Project management proficient, including documentation and process development. Excellent communications and presentation skills. Quickly develops good working relationships with project and client teams. Development/analysis of best business solutions to ensure customer/team success.

Competencies


Work Experience



SLCM Manager, Enterprise Service Management

UnitedHealth Technologies
Plymouth, MN
January 2012 to Present

Accomplishments 2012

Team Lead, Infrastructure Process Analyst Team

UnitedHealth Technologies
Plymouth, MN
November 2010 to January 2012

Infrastructure Process Analyst

UnitedHealth Technologies
Plymouth, MN
August 2009 to November 2010

Technical Consultant, eBiz

UnitedHealth Technologies
Plymouth, MN
December 2006 to August 2009

Accomplishments 2008

ITG WebSphere Requests

Queue Management

eBiz Customer & Internal Webs

Consulting

Chargebacks

Metrics

Senior Business Analyst, Resource Management

Assurant
Woodbury, MN
January 2006 to October 2006

Developer, PMO

IBM Global Services at Xcel Energy
Minneapolis, MN
September 2003 to December 2006

Senior Web Analyst, Web Services

Northern States Power Company
Minneapolis, MN
January 1995 to September 2003

Administrator, Facilities Services

Northern States Power Company
Minneapolis, MN
November 1991 to January 1995

Administrator

Avila and Associates
Chicago, IL
July 1989 to July 1990

Placement Counselor

Health Professionals International
Winnetka, IL
September 1987 to December 1988


Education

Bachelor of Arts, Biology/English Major
Lake Forest College, Lake Forest, IL
May 1987


Recognition


Training